Terms of service

Terms & Conditions

The British Agency Awards are organised and administered by Rainbow Trout Films ("we", "us", "our"). By entering, all participants agree to be bound by these terms in full.

Eligibility

The awards are open to advertising, creative, digital, and marketing agencies based in the UK. Freelancers and individuals are not eligible to submit entries.

Fees

If selected as a winner, an award acceptance fee of £495 + VAT per winning category will apply. Additional trophies are available for £195 + VAT each. All fees are clearly outlined on our website. There is no cap on the number of entries you may submit.

Judging

Entries will be assessed by a panel of independent experts. Submitting an entry does not guarantee a win. Judges may request additional material or clarification and reserve the right to reassign entries to the most suitable category. All judging decisions are final.

Intellectual Property

By submitting an entry, you confirm that you either own or have secured the rights to all submitted content. You grant us permission to use submitted materials, including your company logo and imagery, for awards-related press and publicity. Non-publicly marked financial data will be treated as confidential.

Use of the British Agency Awards logo or branding for promotional purposes is not permitted without prior written consent. We reserve the right to charge a licensing fee for any approved use of our branding.

Award Revocation

We reserve the right to revoke an award at any time if a winner or their organisation is found to have engaged in fraudulent, unethical, or damaging conduct. No refunds or compensation will be provided in such cases.

Liability

We are not liable for any financial or reputational loss resulting from participation in the awards. You agree to indemnify the organisers and associated parties against any third-party claims arising from your submission.

PR & Publicity

While we offer PR support for winners and finalists, its availability is not guaranteed. We strive for accuracy in all promotional content but will not be held liable for errors or omissions. Reasonable requests for amendments will be accommodated where possible.

Privacy & Data

By entering, you consent to us processing your personal data in accordance with our Privacy Policy and relevant data protection regulations. With your consent, we may share data with trusted sponsors for marketing purposes. You may request details on which sponsors have access to your data at any time.

Refunds & Returns

Trophies are made to order and may only be returned if faulty, damaged, or misprinted. You must notify us within 14 days of delivery to request a return. We do not offer refunds for the entry submission and admin fee or the award acceptance fee.

Shipping

Trophies are shipped within the UK Mainland within 2–4 weeks of payment. We do not dispatch trophies before receiving full payment. Errors or defects will be addressed within 2 business days, and corrected trophies will be sent within 7 days at no cost. For international delivery, quotes are available on request..

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.